Some things are ONE of a kind. As a straight razor collector I occasionally pick up something I absolutely refuse to sell.
Then after a few years....I make it available and HOPE nobody buys it. I have a few Celebrity owned straight razors like Benito Mussolini's the problem is usually PROVING ownership. This one is easy.
It was purchased from The lone Ranger's wife/Estate sale. She certified it was his with a note and signature which also has an autograph and that autograph is authenticated with a cancelled check. So...you really can't prove something better than that. You'll get it all plus a glass shadow box, and some artwork (signed).
So I'm okay with it not selling and maybe it will draw some traffic to the store if nothing else. I certainly enjoy owning "the lone ranger's straight razor."
There's not too many things cooler than that.
My return policy is simple.
Because sellers are already losing money on postage, paying HIGH fees to make products available. When an item is SOLD it can no longer be SOLD. Contrary to popular belief nothing is free and the BUYER pays all costs. There are a lot of games we are forced to play like "free shipping" and 30 day refunds...I don't play those games. If you don't want the product...don't buy it.
If you do want it...keep it.
I can't afford to lose money or sales for customers I'd rather not keep. It sounds harsh but I assure you...it's true. I don't need everyone's business nor do I want everyone's business.
When you provide things like soaps, lotions, and other consumables a return goes into the trash and the cost of the item is increased to absorb loss. That's not fair to good customers.
It's near impossible already to keep prices down with inflation and an incompetent government constantly disrupting the markets. Antiques razors are carefully packaged by me to assure they arrive safely. When BAD customers return items they also don't care to package them properly and I end up with a $200 dollar loss plus postage and that's not a sustainable business model. If you want to try things and return them but cheap Chinese junk from Amazon and go nuts. When you are THE best at something you can be selective with your policies and customers. Please note IF something is NOT as described or you receive the wrong item entirely I am of course going to correct MY mistake. Buyer remorse is not something I take responsibility for. Providing HIGH quality products at the lowest price possible is a near impossible task these days. Many items I lose money on just to make something available. I have no use for used cosmetics and I do not want them back. If a razor is not shaving to your satisfaction I will allow a return within 30 days. (buyer pays return postage) I will pay to ship it back and I will assure the razor edge it is adjusted to your needs. If for some reason I cannot do so then and ONLY then will I issue a refund. I'd rather lose a bad customer than increase cost on a good one. Fortunately almost ALL of my customers have been awesome and return requests are extremely rare. I do appreciate you guys! Also a word of advice...if you want to try a product and you don't like the fragrance DON'T buy more than one! Scented products are all preference based. I've bought many products I don't prefer. I eat the loss because I chose to buy it. Big retailers can eat the loss...us little guys cannot. If you have QUESTIONS about an item...please write to me about them BEFORE purchasing. That way you can assure you get what you want before either of us waste our time and money.